'Observing the User Experience' will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.
Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.
- Explains how to create usable products that are still original, and creative
- Provides a real-world perspective on research with tips on conducting user research inexpensively and quickly, and on persuasively presenting the results
- Gives readers the tools and confidence to get started fast, while introducing more advanced questions and techniques
